We're here to help.
Questions about your account, a matter, or the mobile app — reach us directly, or check the FAQ for a quick answer.
Contact us
Email info@wakalat.app — we typically reply within one business day.
Or call 0334-1221495.
Have a question about how Wakalat works rather than an account issue? Check the FAQ.
What can we help with?
Signing in or verifying your account
Trouble receiving a verification email, resetting your password, or signing in on the mobile app? Email us the address on your account and we'll help you regain access.
A pending Bar Council verification
Verification review times vary. If it's been more than a few business days, email us your enrolment number and we'll check the queue.
Document or matter access
If a document link has expired or you can't reach a matter you should have access to, contact us with the matter reference and we'll look into it.
Reporting a problem with an advocate
Concerns about conduct on a specific matter are reviewed independently through the in-app complaint flow in that matter's case room, escalated to the Bar Council where warranted. See our Trust & Verification page for how this works.
Still stuck?
Write to info@wakalat.app with as much detail as you can — we'll get back to you.